We do not have a customer service phone line, but if you wish to ask a question by phone, our online distributor WebstaurantStore has phone representatives available who can assist you at 717-392-7472.

We do not ship or sell directly to the public or other businesses. Our distributors WebstaurantStore and The Restaurant Store do sell to select overseas locations. Please note that our warranties are only valid in the contiguous United States.

Our products are not nut-free, and you should purchase with caution if you, your customers, students, or children have nut allergies. 

In the event that your Carnival King equipment malfunctions, contact the location where you purchased the unit from to file a warranty claim. Please note that not all items are covered by a warranty, you can reference the item page to confirm. Claims must be reported no later than 30 days following the discovery of the defect, not to exceed the length of the warranty following the original date of delivery. Please have your order number available.

• Items purchased on www.WebstaurantStore.com: Please use the online chat feature or email [email protected]. You will need your order number to make an inquiry or claim.
• Items purchased at The Restaurant Store: Please contact your local store directly.
• Items purchased on www.TheRestaurantStore.com: Please use the online chat feature or email [email protected]. You will need your order number to make an inquiry or claim.
• Items purchased through Clark Food Service Equipment or PRO Marketplace: Please contact your account manager directly. If you do not know your account manager, please call 717-392-7363.